Privacy Policy

Arena is committed to respecting and protecting your privacy. We've structured our web sites so that, in general, you can visit arena on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with arena. We will only collect sufficient information on you to allow us to communicate with you in an appropriate way. This information will include your name and organisation details as appropriate.

In order to tailor our subsequent communications to you and continuously improve our services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience and more detailed contact preferences.

Arena uses your information to better understand your needs and provide you with better service. Specifically, we use your information to communicate back to you, to update you on service and benefits, and to personalise our web sites for you. If you have indicated your consent, from time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. We will always give you the opportunity to opt out of receiving such direct marketing or market research contact at any time.

Arena will not sell, rent, or lease your personally identifiable information to others. Unless we are required by law, we will only share the personal data you provide online with other arena entities and/or business partners who are acting on our behalf for the uses described above. arena will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first requesting your permission. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honour such requests.

Arena uses clear GIFs, or pixel tags, provided by our ad-serving company to help manage our on-line advertising. These clear GIFs allow our ad-serving company to recognize a unique cookie on your browser that was placed by the same advertiser or another advertiser using the same technology. This allows us to learn which banner ads bring users to our website. The information we collect and share through this technology is not personally identifiable (it does not include your name, address, telephone number or email address).

 

Cookie policy

What are Cookies?

A cookie is a small piece of information sent to your web browser by our web server. It enables our server to collect information and to identify visitors to the site so we can determine the most popular areas of the site and update them so they are easier to use.

How do I delete cookies?

We do not collect any information that can personally identify you, and you do not have to accept cookies. By referring to the help section on your browser toolbar or the information that came with your browser software you can set up your browser to notify you when you receive cookies. If you want to delete cookies on a mobile phone refer to your handset manual. Please note deleting or not accepting cookies may impact the functionality of the Arena blinds website.

 

Google analytics (__utma)

Arena blinds  uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the Arena blinds site and compile reports. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  By using the Arena blinds site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google analytics (__utmb)

Google analytics  (__utmc)

Google analytics  (__utmz)

Auth_Cookie

This is created when you log into the Arena site to keep you logged in when you visit different pages

JSESSIONID

This cookie is used by our performance monitoring tool, new relic.

NRAGENT

Doubleclick (_drt_)

Doubleclick 'Spotlight Tags' are used to measure the effectiveness of online marketing campaigns for Arena blinds

Doubleclick (id)